Our jewellery pieces are crafted from high-quality materials such as 18K gold, sterling silver, a wide variety of gemstones, and durable alloys. Each product description includes information about the materials used. For solid gold pieces, your order will include a certificate issued by us (this can be particularly beneficial if you’re considering gifting the piece!).
Please note, the weight of gold and stones could differ slightly from the descriptions provided for the items due to production variations.

To find your ring size, we recommend checking our Ring Size Guide. If you need further assistance, feel free to contact us and we would be happy to assist you.

Proper care is essential for preserving the beauty and durability of your jewellery! Check out our Jewellery Care guide for instructions on how to best care for your precious pieces.

We sincerely apologise if you have received a faulty piece of jewellery. Please contact us immediately with a picture of the product so that we can evaluate the issue and make it right.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer secure payment options through Shop Pay, Apple Pay and Google Pay.

You can expect to receive your order confirmation shortly after placing your order. Please make sure to double check the email address entered when placing an order. If you haven't received an order confirmation, please check your spam or junk folder.

If you are looking for a specific piece / are looking to make a custom order that is not available on the website, please contact us and we will be delighted to assist you.

You can reach out to us via email at info@kliabymuriela.com and we will aim to get back to you as quickly as possible.

Please explore our dedicated Shipping & Returns page to find all the essential information you need.